A.k.a. Medieval Helpdesk. This video makes fun of moderns newbie computer users by illustrating - in a way fully understandable to them - how silly some of their questions are by creating a similar problem in the Middle Ages.

It's from a show called Øystein & Meg (Øystein & I) produced by the Norwegian Broadcasting television channel (NRK) in 2001. The spoken language is Norwegian. It's written by Knut Nærum and performed by Øystein Bache and Rune Gokstad.

NEWS: NRK have uploaded an official version of this video themselves - with more accurate Eng subtitles. It is located at http://www.youtube.com/watch?v=pQHX-SjgQvQ